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Introduction
Welcome to WellerMart.com, your trusted online store for premium natural shellac products. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using WellerMart.com, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. Use of the Website 1.1. Eligibility: By using WellerMart.com, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
1.2. License to Use: WellerMart grants you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes, including browsing our natural shellac product catalog and making purchases.
1.3. Prohibited Activities: You agree not to engage in any activities that are unlawful, violate these Terms, or infringe on the rights of others. Prohibited activities include distributing malware, spamming, and unauthorized collection of personal information.
2. Accounts and Purchases
2.1. Account Registration: To access certain features, you may need to create an account on WellerMart.com. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
2.2. Secure Payment Processing: All purchases on WellerMart.com are subject to secure payment processing. You agree to provide accurate and complete payment information.
2.3. Order Acceptance Policy: WellerMart reserves the right to refuse or cancel any order. If we cancel an order, we will notify you and refund any payments made.
3. Intellectual Property Rights
3.1. Ownership of Content: All content on WellerMart.com, including text, graphics, logos, images, and product descriptions, is the intellectual property of WellerMart or our content suppliers. It is protected by copyright, trademark, and other intellectual property laws.
3.2. Use Restrictions: You may not reproduce, distribute, modify, or create derivative works from any content on WellerMart.com without express written permission from us.
4. Disclaimers and Limitation of Liability
4.1. No Warranties: WellerMart.com and its contents are provided "as is" and "as available." WellerMart makes no warranties, express or implied, about the accuracy, reliability, or availability of our website or products.
4.2. Limitation of Liability: To the maximum extent permitted by law, WellerMart shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of WellerMart.com or our products.
5. Privacy Policy
Your use of WellerMart.com is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. By using our site, you consent to our collection and use of personal data as described.
6. Modifications to Terms and Conditions
WellerMart reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on WellerMart.com. Continued use of the site after changes are posted signifies your acceptance of the new Terms.
7. Governing Law
These Terms are governed by the laws of the United States and the state where WellerMart is located, without regard to conflict of law principles.
8. Contact Information
For any questions or concerns about these Terms, please contact us:
WellerMart
Phone: 208-668-7012
Email: [email protected]
At WellerMart, we strive to ensure your satisfaction with every purchase. If you're not entirely satisfied with your order, we're here to help. Please review our return and refund policy for more information.
Eligibility:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Certain types of items are exempt from being returned, such as custom orders or special items explicitly marked as non-returnable.
Return Period:
You have 30 days from the date of purchase to initiate a return. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
Return Process:
To initiate a return, please contact us at [email protected] or call (primary) 208-310-0067 or 208-668-7012. Please include your order number and the reason for your return. Our customer service team will provide you with a return authorization number and instructions on how to send your item back to us.
Refund Eligibility:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Partial Refunds:
In some cases, only partial refunds are granted (if applicable):
Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [email protected] or call 208-668-7012.
Return Shipping:
To return your product, you should mail your product to the address provided by our customer service team. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping Time:
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
The following items cannot be returned or refunded:
For questions related to refunds and returns, please contact us:
WellerMart
Phone: (primary) 208-310-0067 or 208-668-7012
Email: [email protected]
At WellerMart, we are committed to delivering your orders quickly and efficiently. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website.
Processing Time
Order Processing: Orders are processed on the same business day or the next business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Order Cut-off Time: Orders placed by 12:00 PM (noon) local time will be processed the same day. Orders placed after this time will be processed on the next business day.
Shipping Rates and Delivery Estimates
Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options, including standard and expedited services.
Delivery Estimates: Standard Shipping: Typically takes 3-7 business days.
Expedited Shipping: Typically takes 1-3 business days.
Please note that delivery times are estimates and may vary based on the carrier and destination.
Shipping Locations
Domestic Shipping: We ship to all addresses within the continental United States, including PO Boxes, APO/FPO addresses, Alaska, and Hawaii.
International Shipping: Currently, we do not offer international shipping. We apologize for any inconvenience this may cause.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can track your package using the link provided in the email or by visiting the carrier's website.
Shipping Restrictions
Hazardous Materials: Certain items may be classified as hazardous materials and may be subject to additional shipping restrictions. We will notify you if any items in your order are affected.
Address Accuracy: Please ensure that your shipping address is accurate and complete. WellerMart is not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.
Damaged or Lost Packages
Damaged Packages: If you receive a damaged package, please contact us immediately at [email protected] or call 208-668-7012. Please include your order number and a description of the damage. We may request photos of the damaged package for verification.
Lost Packages: If your package is lost or delayed, please contact us. We will work with the carrier to resolve the issue. Please note that WellerMart is not liable for packages once they are in the possession of the carrier.
Shipping Policy Changes
WellerMart reserves the right to modify this Shipping Policy at any time. Any changes will be posted on this page and will become effective immediately upon posting. We encourage you to review this policy periodically for updates.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
WellerMart
Phone: (primary) 208-310-0067 or 208-668-7012
Email: [email protected]